Privacy

Privacy Policy

This Privacy Policy explains how OrbiMax collects, uses, stores, and shares personal data when you use our website and contact forms. We aim to keep collection minimal and purposeful.

On this page

Summary

  • We collect contact details you submit (name, email, optional phone) and your message content.
  • We use limited technical data to keep the site secure and operating reliably.
  • Cookie preferences are provided through a local script (loaded on scroll). We do not embed third-party analytics scripts by default.
  • You can request access, correction, deletion, or other actions described below by contacting us.

1) Definitions

For the purposes of this Privacy Policy:

  • “OrbiMax,” “we,” “us” refers to OrbiMax Guidance K.K.
  • “Personal data” means information that identifies or can reasonably identify an individual, directly or indirectly.
  • “Processing” means any operation performed on personal data (collecting, storing, using, disclosing, deleting).
  • “Services” means our website and inquiry-based guidance services described on the site.
  • “Cookies” are small text files placed on your device that can store preferences or identifiers.
  • “Controller” means the entity that determines the purposes and means of processing.
  • “Processor” means a service provider that processes data on behalf of the controller.

2) Scope

This policy applies to personal data processed through this website (https://OrbiMax.pro/) and the forms and communications initiated from it. If you follow links to third-party sites, those sites operate under their own policies.

3) Data we collect

We collect information in three main ways: (a) what you submit directly, (b) what your browser sends automatically, and (c) information created during support and operations.

3.1 Data you provide

  • Identity & contact: full name, email address, optional phone number.
  • Inquiry details: subject line and message content you choose to submit.
  • Consent record: confirmation that you agreed to processing in line with this Privacy Policy when submitting a form.

3.2 Technical and usage data

When you access the site, our servers may process certain technical data needed to deliver pages and protect the site.

  • IP address (may be considered personal data in some contexts)
  • device and browser type
  • approximate timestamps of requests
  • requested URLs and basic referral information
  • error logs needed for troubleshooting and security

3.3 Cookies and local storage

We use cookie preferences tooling to store your choices. Details are described in the Cookies section below.

4) How we use personal data

We process personal data for the following purposes:

  • Responding to inquiries: to read and answer your messages, clarify requirements, and provide requested information.
  • Service operations: to maintain internal records of your inquiry so we can continue the conversation and avoid repeating questions.
  • Site reliability and security: to detect abuse, prevent fraud, and troubleshoot errors.
  • Compliance: to meet legal obligations where applicable.
  • Preference management: to store cookie settings and site preferences.

4.1 Legal basis (where applicable)

Depending on your location and the context, we may rely on one or more legal bases such as consent (for certain cookies), contract or pre-contract steps (responding to your request), legitimate interests (security and operations), and compliance with legal obligations. If a legal basis does not apply under your local law, we will process data using the lawful methods available for the purpose.

5) Cookies & preferences

Cookie preferences are managed through a local script that loads after you scroll (to reduce initial page load and avoid unnecessary scripts). We do not embed third-party analytics scripts by default on this site.

5.1 Cookie categories

  • Required: necessary for core functionality and preference handling.
  • Performance: used to help us understand basic site performance and reliability patterns (for example, recurring errors). This site’s configuration may enable performance by default, and you can change your preference where the cookie tool allows.

5.2 How to change cookie preferences

You can adjust cookie preferences using the cookie controls provided by the site (when available) and by changing settings in your browser. You can also review opt-out options on the Opt-out page.

6) Sharing & processors

We do not sell personal data. We share data only as needed to operate the site and respond to inquiries.

6.1 Service providers (processors)

We may use vendors for hosting, email delivery, and basic operational tooling. These providers process personal data under instructions and with appropriate safeguards. The exact providers can change over time.

6.2 Legal and safety disclosures

We may disclose information where required by law, regulation, legal process, or if necessary to protect the rights and safety of users, OrbiMax, or others.

7) Retention

We keep personal data only as long as needed for the purposes described in this policy, including meeting legal and operational requirements.

  • Inquiry messages: retained for a reasonable period to manage follow-ups and maintain continuity.
  • Security logs: retained for a limited period to detect abuse and maintain service integrity.
  • Preference records: retained until you clear cookies/local storage or update your preferences.

8) Security

We use reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is perfectly secure. If you suspect unauthorized access, please contact us using the details below.

9) Your rights

Depending on your location and applicable laws, you may have rights such as:

  • Access to personal data we hold about you
  • Correction of inaccurate or incomplete data
  • Deletion (where applicable)
  • Restriction or objection to certain processing
  • Portability (in certain cases)
  • Withdrawal of consent (where processing is based on consent)

To exercise rights, contact us and provide enough information to verify your request. We may ask for additional information to confirm identity.

10) International transfers

Depending on the hosting and operational providers used, data may be processed outside Japan. Where required, we apply safeguards such as contractual commitments and appropriate security measures.

11) Children

This website is intended for adults. If you believe a minor has submitted personal data, contact us so we can review and take appropriate steps.

12) Changes to this policy

We may update this policy from time to time. Changes become effective when posted on this page. Where reasonable, we will indicate the updated effective date.

13) Contact details

OrbiMax Guidance K.K.

1-6-5 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Phone: +81 3-4578-2046

Email: [email protected]

14) Effective date

Effective date: 2026-02-13